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CQC Key Questions
Please answer each question. Comments are optional unless stated otherwise.
Safe
CQC definition: “people are protected from abuse and avoidable harm”
Effective
CQC definition: “people’s care, treatment and support achieve good outcomes, promotes a good quality of life and is evidence-based where possible”
Caring
CQC definition: “staff involve people and treat people with compassion, kindness, dignity and respect”
Responsive
CQC definition: “services are organised so that they meet people’s needs.”
Well-led
CQC definition: “the leadership, management and governance of the organisation assures the delivery of high-quality person-centred care, supports learning and innovation, and promotes an open and fair culture”
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